ECOMMERCE DEVELOPMENT
Ecommerce web design services from elite developers fluent on any platform — Shopify, WooCommerce, or custom — chosen to fit your business, not our team's preferences — with conversion expertise from the firm's marketing practice applied to every step of the buyer's path.
Clever, tenacious, precise.
Advanced capabilities in expert hands
Forged by securing classified systems.
Matched to your work – owns the results
Service-Disabled Veteran-Owned
WHAT YOU END UP WITH
Methodical on-brand design — not just a good eye — paired with conversion expertise from our marketing teams, payment and security infrastructure integrated from day one, and ongoing support so your store stays in trusted hands and your attention stays on the business.
Design theories and best practices applied so the storefront creates the first impression your business deserves — professional, on-brand, built to be trusted at a glance.
Every step of the buyer's path designed around how real shoppers decide to buy — drawn from S5T's marketing teams who run paid, organic, and social campaigns on stores like yours every day. Analytics installed so performance is measurable from day one.
Payment processing, tax, shipping, order flows, and PCI-grade security — all wired in at launch. The store is ready to sell — and ready to be marketed — from day one.
A regular maintenance window for the small things that come up — so the store stays current, and you and your staff stay focused on running the business.
ENGAGEMENT SCOPE
An online store build is a focused engagement producing a professional, on-brand storefront ready to take orders from day one. Below is what goes into producing it.
HOW WE DO THE WORK
Most ecommerce agencies lead with one platform and recommend it regardless of fit. We don’t. Our engineering depth means any platform is on the table — from a proven one like Shopify or WooCommerce to a custom web application we write from scratch, with every combination in between. The choice is driven by fit with your catalog, fulfillment model, and growth plans, full stop. Payment, tax, shipping, and fulfillment are wired in as part of the build, not left for post-launch configuration.
HOW IT RUNS
Every engagement runs through the same five phases in the same order.
A discovery conversation tailors the engagement to your specific situation. You see what’s involved and roughly how long it will take before any work starts.
A Principal Investigator is matched to your engagement based on domain expertise relevant to your industry and operation. Kickoff brings the PI, your stakeholders, and the engagement plan together. The PI runs the engagement from kickoff through go-live.
The build runs in milestone-driven phases. The PI directs design, development, content, and catalog work throughout — with commerce wiring (payment, tax, shipping, fulfillment), conversion principles, performance, and accessibility built in from the start. Milestone reviews and previews bring your stakeholders into the work at agreed checkpoints, and any scope changes are flagged and priced before they happen.
The PI runs pre-launch review with your stakeholders. The store is verified against the originally agreed requirements, with any issues captured for resolution before going live.
The build engagement closes at go-live and transitions to ongoing maintenance and support. The store stays current, and your staff stays focused on running the business.
THE DEPTH
If you know this field, you will recognize these names. If you don’t, we’ll walk through it on the discovery call.
PUBLISHED WORK
Write-ups of actual engagements — what we were hired to do, what we actually did, and what changed.
A premium med spa needed to escape vendor lock-in, rebuild their entire web presence in three weeks, and begin building toward HIPAA compliance. One PI owned every line of effort — from the emergency rewrite through the first compliance milestone.
S5T mapped the engineering gaps in Alessa’s aging cloud infrastructure, drove the multitenant modernization plan, and built the internal capability for Alessa engineers to own and operate the architecture going forward.
QUESTIONS YOU'RE PROBABLY ASKING
Your Principal Investigator, plus specialists from our bench where the work requires them. No junior-only teams, no offshore handoff.
We find that we work best with clients that are looking for a full-service provider who handles technical execution and technical project management for them, and those who want and need S5T to own the design and marketing aspects of the web store design, so that they can focus on their core business. Said more plainly, we do not embed our technical staff with our clients', or work under our clients' technical project management. While we do heed and closely consider input from your in house marketing and design staff, owners, managers and other stakeholders, we consider such input as advisement and not as directives.
You do. All code, all theme files, all website files, all integration credentials, all data. Spelled out in the contract.
The store stays current through the ongoing maintenance window described in the Outcomes section. New features or significant changes are scoped and quoted as separate engagements — never silently added.
The platform that fits your catalog, fulfillment model, and growth plans — anywhere on the spectrum from Shopify or WooCommerce at one end to a custom ecommerce web application we write from scratch at the other, with every combination in between. S5T has genuine technical depth, which allows us to be platform-agnostic. Generally we find that the discovery call reveals everything we need to know to recommend a platform, and we can often suggest one on that first call.
Yes, for most common sources. Migration is scoped as part of the engagement, when applicable, with a full data mapping — products, customers, orders, and historical data where supported.
All of these are possible on every platform we work with, but the right approach depends on the specific pattern. We'll talk through it on the discovery call and recommend the right approach.
Depends on the environment. For FedRAMP, CMMC, FIPS, RMF, and HIPAA environments specifically, our engineers have direct accreditation experience.
HOW WE STAFF IT
Most retainers put a seasoned name on the pitch and a junior hand on the work. We don’t. A Principal Investigator — a working expert matched to your situation — owns the engagement from kickoff to reporting.
They have the technical depth to do the work themselves, and they command a small network of specialists who come in when needed. They are not a project manager. They are not an account manager. They are the person whose name is on the work.
Who a PI is not:
WHO WE SERVE
If you see yourself below, a discovery conversation is worth your time.
THE GROWTH-STAGE OWNER
You run a successful small business in a regulated industry— a med spa group, a legal practice, a financial services firm. You’ve outgrown the patchwork of tools and part-time vendors that got you here. Now you want seasoned expertise. Someone that has built real systems and sophisticated marketing plans. Someone who will learn how your business operates and use holistic tech and marketing approaches to support your growth.
THE COMPLIANCE-BOUND TECHNICAL BUYER
You’re a Director, VP, or CTO at a company whose software has to satisfy FedRAMP, CMMC, HIPAA, or some other complex regulation. You’ve been burned by vendors who claimed compliance fluency and couldn’t perform. You want a team whose founders actually shipped advanced accredited systems, and who can walk your auditors through the work and achieve favorable outcomes.
THE MISSION OWNER
You’re a program manager, contracting officer, or technical lead inside DoD, the IC, or other heavily compliance-bound agency. You need contractors who deliver on time, own their deliverables, and have a history of building and successfully accrediting advanced software and cloud systems. Our founders have done exactly that. Checkout our capabilities statement to learn more.
Discovery calls are a conversation, not a sales pitch. 30 minutes, no obligation.
Use the button below to open our booking page and select a time that works for you.
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Effective as of May 24, 2024